Hi friend, pls don’t worry about that, we have second way to refund. Pls follow the step,
step 1. open dispute;
step 2. I want apply for ( Return Goods);
step 3. Please Choose (YES,I received the goods);
step 4. Please Choose personal reasons (I no longer need the product)
Pls choose “Return Goods”, no “Only refund”. And pls don’t worry, meanwhile, we will click “Abandon product and refund buyer”.
Pls see the picture. This method can returns the money to your original payment methond.
Your dispute reason is very important to us, pls understand.
If you have any questions or suggestions, pls let me know, we are waiting for your reply, thank you. /:022